Service Registration

ASCENSA Broadband

Complete the steps below to apply for your broadband service.

Enter a valid email address to enable secure save and resume.

Step 1 of 5 — Customer

Customer Details

Choose Personal or Business, then enter the primary customer/contact details used for this application and secure save/resume.

Customer Type

PersonalBusiness

Primary Account Holder

Title OptionalFirst / Given Name Middle Name(s) OptionalLast / Family Name

Please enter your legal name as it should appear on your application.

Mobile Landline OptionalEmail Date of Birth DD/MM/YYYY — you must be 18 years or older to apply.

Add a secondary contactSomeone we may contact about this service. They are not automatically a joint account holder.Add another account holderThis person will be jointly named on the broadband account and must also be 18 or older.

Service Address & Service Type

Enter the service location. Additional carrier address fields are available only when needed.

Unit / Apt / Suite Optionale.g. Unit 12, Apt 4B or Suite 3Street Number Optional for lot/rural addressesStreet Name Street Type Suburb State Postcode

Use a different postal addressLeave unchecked to use the Service Address for postal correspondence.

Service Action

New ConnectionStart a new internet service. Eligible once-off charges can be selected on the next step.

Plan, Equipment & Installation

Choose an available network and plan, then select any applicable once-off charges and the equipment, delivery and setup options that apply.

Available Network

Network not selectedChoose from the networks available for this registration.

Broadband Plan

Billing, Payment Method & Consent

Choose how you would like to pay. Credit card details are entered securely with our payment provider after your application is submitted.

Payment Method

Direct DebitBank account direct debitCredit CardVisa / Mastercard onlyBPAYPay using BPAY

Direct Debit

Account Name BSB Enter a valid BSB to identify the financial institution.Financial Institution Account Number

Documents & Agreements

Privacy Collection Notice

We collect personal information in this application to assess, establish, provide and manage your service, process billing and payments, communicate with you, maintain security and evidence, and meet legal or regulatory obligations. We may share information with network providers, suppliers, payment providers and service providers, including overseas recipients where applicable. Please review our Privacy Policy for more information about access, correction and complaints.

Application Authority I authorise the RSP to submit this broadband application to the selected service provider.

Review & Sign

Review the customer, service selections, consent status and complete pricing summary before signing.

Customer Details

Additional Contacts

Service & Address

Service Selection

Billing & Consent

Order Summary

Select a plan to view charges.

Identity Verification

We need approved identification to verify your identity and help prevent fraudulent applications. Your identification is used only to verify and process your application and is handled securely. If the required identification is not provided, or we are unable to verify your identity, your application may be unable to proceed or be approved.

Primary photo IDChoose one approved photo ID.

Supporting IDChoose one approved supporting document.

Photo upload: JPG, PNG, WebP or compatible iPhone HEIC/HEIF. Maximum server upload size: 2.0 MB. Large compatible photos are automatically optimised on this device before secure upload.

I acknowledge that I have read and understood the Identity Verification Notice. I understand that the identification I provide will be used to verify my identity and process this application, and that failure to provide sufficient identification may result in the application being unable to proceed or being declined. I confirm that the identification provided belongs to me and that the images supplied are current, genuine and clearly readable.

Upload the required identity documents to enable the acknowledgements.

Choose how to sign

Full legal name

Signature preview

Service Registration

ASCENSA Broadband

Customer Details

Service Address & Service Type

Plan, Equipment & Installation

Billing, Payment Method & Consent

Review & Sign

Customer Details

Additional Contacts

Service & Address

Service Selection

Billing & Consent

Order Summary

Monthly Recurring Charges

Once-off Charges